A Conversation with Roth Distributing
CH&L: Clients come to you for…
Roth Distributing: Clients look for expertise and a trusted brand. Our goal is always to add value to their buying experience by guiding them to the right products for their dream kitchen. Functionality that meets the homeowner’s lifestyle is more important now than ever—the kitchen is the hardest working space in a home. You want it to meet all the needs of the family.
Our showroom offers the ability to have a hands-on experience with Sub-Zero and Wolf appliances and to see them incorporated into various design styles. Visually, the showroom helps our clientele see the potential of what their home could become.
CH&L: Your customer service is defined by…
RD: Unparalleled customer service. Roth goes to great lengths to provide a rewarding customer experience! We have a showroom staff that assists clients throughout their selection process and provides communication about models to the builder, designer and architect. Roth also offers gourmet cooking demonstrations for clients to see the Sub-Zero and Wolf products in action. After the customer has installed his or her appliances, Roth hosts a “Use and Care” class for clients to get the best experience with their product possible. If an issue were to arise during the life of the product, Roth has an in-house customer service staff to address any questions.
CH&L: What’s your advice for homeowners looking to upgrade their appliances?
RD: Visit the showroom and let our knowledgeable staff assist you with the most current product offerings from Sub-Zero, Wolf and Asko. Also attend a cooking demonstration and enjoy a gourmet meal prepared by Elise Wiggins, executive Chef from Panzano, while learning everything you need to know about Wolf cooking equipment.
CH&L: You’re passionate about…
RD: Our clients and our brands. We want to provide consumers with as much access to our brands as possible before they make their buying decision. We cater to savvy and sophisticated consumers, and we want our clients to have enough information to incorporate appliances into their kitchen that will enhance their lifestyle and address the needs of their homes. Roth is fortunate to be a steward of the best products in the industry from Sub-Zero, Wolf and Asko. These appliances are luxury products with substance; high performance and quality are built into every appliance we sell.
CH&L: Every home must have…
RD: Sub-Zero, Wolf and Asko products—why would you compromise on any appliance for your home? Sub-Zero is the food preservation specialist, delivering energy efficiency and construction that will stand the test of time. Wolf offers a range of price points and consumers can cook with confidence! Asko dishwashers and laundry units have mastered “form meets function.” They are also rated some of the most environmentally friendly cleaning products in the world.
CH&L: What products are in right now…
RD: Sub-Zero has introduced a 36-inch, built-in refrigerator with a French door. Consumers and the design community love it! Homeowners appreciate how it functions and designers have more design flexibility than ever. And of course the French door model includes the food-preservation system, quality USA-built craftsmanship and reliable service consumers expect from Sub-Zero.
The Wolf convection steam oven is also really popular. The oven offers healthier and more versatile cooking by using steam, convection and combination steam-and-convection cooking options. The Wolf steam oven boasts the largest interior cavity in the industry.
CH&L: Name one of the latest trends you’re seeing…
RD: Consumers are moving past the standard kitchen appliance specification. They want to decide what works for them. Kitchens should reflect the personality of the homeowner, and the appliances should complement the design and function they desire.
To learn more about Roth Distributing visit: rothdistributing.com
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